Frequently asked questions

We all make mistakes or forget, we do it too. All you have to do is press the 'forgot password?' link underneath the password text box on the login screen. From there you can enter your e-mail address to confirm your identity, then you can set a new password to then login with for future logins.

All funds deposited or withdrawn from our service are held in a secure offline hardware wallet. We can not disclose much more than that, but we assure you we have a dedicated team monitoring and accessing around the clock.

Withdrawals are processed through our banking department. Withdrawals are sent out in 24 hour intervals, so usually you can see funds before 24 hours, but it will be no more than 72 hours.

The minimum withdrawal amount is different for each coin:Bitcoin - 0.001 BTC ( 2$ withdraw fee )Ethereum - 0.05 ETH ( 1$ withdraw fee )Litecoin - 0.1 LTC ( 0.5$ withdraw fee )Dogecoin - 500 DOGE ( NO fee )Perfectmoney - 1$ ( NO fee )Payeer - 1$ ( 1% withdraw fee )

Currently we accept Bitcoin, Ethereum, Litecoin, Dogecoin, Perfectmoney ,Payeer. We are always looking into new crypto-coins to add, if you have one in mind, please send us an email!

Yes you can.

Yes, principal is included with daily profit.

The minimum amount to invest is $ 25 and the maximum is Unlitimed

No. If we find that one member has more that one account, the entire funds will be frozen.

You can find your referral link in your CoinXWI account.

You can contact our support through clicking the “Contact Us” link. We offer support through Contact Form, and E-mail.